ANGER



Anger Management
Conflict Management Styles
(1)

ANGER (2) is a strong feeling of displeasure and usually of antagonism. i.e: you could hear the anger in his voice.
Anger management: it is a psycho-therapeutic program for anger prevention and control.
When is anger a problem?
Anger becomes a problem when it harms you or people around you.
      •Too frequent
      •Too intense
      •Lasts too long
      •Leads to aggression
      •Disrupts work or relationships
(3)                                                                                                                                                                                     (4)

It might lead to:
    •depression or anxiety
    •sleep problems
    •alcohol or drug addictions
    •eating disorders
    •self-harm.
    •It might also affect your:
    •Digestion
    •heart and circulatory system
    •blood pressure – driving it too high.

-Causes
        External
           •Frustration
           •Irritations
           •Abuse
           •Unfairness

        Internal     
          •Value Judgements
          •Expectations
          •Private Speech
          •Tension/Stress
          •Trauma

Anger can be sparked by a variety of
            •Things
            •People
(4)

(5)


            •Events
(6)

            •Memories
            •Personal Problems Skills needed in managing anger:

Skills needed in dealing with your anger:
Identify a range of feelings including anger:
        •Embarrassment
        •Excitement
        •Disappointment
        •Jealousy
        •Fear
        •Helpless
        •Sadness
        •Left-out

Identify aggressive acts shown by self and others:
        •Throw something
        •Kick someone or something
        •Get in someone’s face
        •Shoving, grabbing, hitting
        •Break something
        •Call someone names
        •Give someone a dirty look
        •Get others to “gang up”

Identify potential consequences of your anger.
        • Physical harm to someone or self
        • Destruction of property
        • Disappointment
        • Loss of family/friends
        • Loss of job
        • Loss of social privileges
        • Going to jail
        • Getting a bad reputation

Identify self-destructive behavior
        • Blaming everyone else
        • Taking everything personally
        • Assuming
        • Overeating, drinking
        • Driving recklessly
        • Taking drugs
        • Looking for fights
        • Feeling outraged

Identify thoughts prior to aggressive acts:
       • You did that on purpose
       • You wanted to hurt me
       • You deserve this
       • You never even asked me
       • You’re being unreasonable
       • You think you’re so good
       • I’ll show you
       • There’s no justice Anger Management

how to manage anger:
       • Think before you speak
       • Once you're calm, express your anger
       • Get some exercise
       • Take a timeout
       • Identify possible solutions
       • Stick with 'I' statements
       • Don't hold a grudge
       • Use humor to release tension
       • Practice relaxation skills
       • Know when to seek help


Conflict Management Styles                                                             
Conflict management has four styles where each one has its own use, advantages and disadvantages.

1- Collaboration Style 
It's an approach for resolving conflicts by seeking an advantageous solution for all parties.
“One for all-all for one.”
This style is used; 
     • When both sets of concerns are too important to be compromised

     • To work through relational issues that have interfered with relationship development
     • To merge insights from people of different perspectives

Value of collaborative
 Achieve what’s best for all parties

2- Competitive style
It's a way to declare your opinions, rights, values, beliefs and concerns with being assertive

This style is used;
     • On issues vital to company welfare, and you know you are right.
     • Against people who will take advantage of noncompetitive behavior.
     • When you are on equal status with other person(s).

Value of competitive:
To deal with people who take advantage of you when forgive.

3- Compromising Style

In this style conflicts are solved by each party and gives up something of value. Compromise can be thought of as “sharing the pie” or “splitting the difference.”

This style is used:
      • To achieve temporary settlements.
      • To arrive at expedient solutions under time pressure.
      • When opponents of equal power are committed to mutually exclusive goals.

value of Compromising style:
None win /None lose. Middle

4- Avoiding Style

Conflicts are resolved by withdrawing from or suppression them.
This style is used:
     •When issue is trivial
     •When potential disruption outweighs the benefits of resolution
     •To let people cool down and regain perspective.

Value of Avoidance
Avoid problems with reduced costs

5-Accommodating Style

Conflicts are resolved by satisfying someone else’s interests above your own.
This style is used:
      •When you find you are wrong—to allow a better position to be heard, and to show reasonableness
      •To build social credits for later issues
      •When harmony and stability are paramount
      •To minimize loss when you are outmatched and losing

Value of Accommodative
satisfying someone else’s interests above your own. and it's considered to be a quick way to resolve a conflict.




Resources


http://www.students.vcu.edu/counseling/assertive_behavior.html
http://www.familymediationcouncil.org.uk/
http://www.slideshare.net/IrwanJohn/mediation-complete
http://www.slideshare.net/shidan99/conflict-management-365254
http://www.slideshare.net/damodhar.dp/anger-management-1066908
http://www.powershow.com/search/presentations/internal-vs-external-conflict
www.wikipedia.com

(1) http://www.yourwdwstore.net/Disney-Coffee-Cup-Mug--Pixar--Inside-Out--Anger--Store_p_43281.html
(2) https://www.merriam-webster.com/dictionary/anger
(3) https://www.canstockphoto.com/boss-screaming-angry-man-pointing-out-22642378.html
(4) http://www.fanpop.com/clubs/quotes/quiz/show/400696/who-when-anger-rises-think-consequences
(4) https://www.youtube.com/watch?v=gaW9odxZ2l8
(5) https://saigoneer.com/asia-news/580-manga
(6) https://www.youtube.com/watch?v=FxHXIAfEbVA

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